Travel Security Online

Travel security services for your international travellers and expatriates



Our alliance capabilities


In an uncertain and unpredictable world, you want to know you are doing all that you can to protect your global workforce. International SOS and Control Risks have joined forces to ensure you are doing just that – by giving you access to a combined team of experienced security experts that is backed up by the resources of both companies. By combining our experience, staff, infrastructure and technology capabilities, we can provide you with the security support and services you need to keep your international travellers and expatriates safe - anywhere, anytime.



Sharing similar missions and values, as well as a common ethos, together we are able to offer world-class travel security analysis, assistance and consultancy services. We can provide organisations with integrated risk management plans, strategies and responses, so you can protect your global workforce and help your business function more efficiently.



Our experience


This new joint venture brings together unparalleled expertise in security assistance. Our combined experience and proven track record of delivering high-quality information, advice and services to diverse clients in a wide range of industries, demonstrates our wealth of comprehensive capabilities. Whether at a global or a local level, we have the experience to provide you with a world-class service for your security needs that helps protect your people and your reputation. Together we have over 10,000 corporate clients and serve 92% of the Fortune Global 100 companies, as well as 64% of the Fortune Global 500 companies.



Our people


Our experienced team of more than 100 full-time security consultants, analysts and tracking experts is dedicated to providing travel security support. They have an in-depth and thorough knowledge of the issues facing private-sector companies, governments and non-government agencies. With backgrounds in security management, the military, intelligence agencies, civil aviation security, journalism and academia, our global team brings a plethora of experience to our services. Our dedicated travel security analysts come from various countries and have significant experience living and working around the world, including in some of the most challenging regions.



Our infrastructure…a unique global footprint


Through this alliance, International SOS and Control Risks have created a unique footprint of resources that reaches across five continents. This network forms the backbone of a vast support infrastructure, giving our members access to unparalleled operational presence and capabilities worldwide.



bullet point Global Security Centre: London

Our 24/7 operations base provides urgent and non-critical advice, via phone and email, to travellers anytime, anywhere. Staffed around the clock by experienced security consultants with extensive backgrounds, from military to corporate security, this centre serves as a seamless extension of an in-house travel and security management department.



bullet point Six Regional Security Centres: Dubai, London, New Delhi, Paris,Philadelphia and Singapore

These teams are on standby day and night to deploy in the support of evacuation and other assistance operations. They help implement travel security programmes and provide customised risk assessments and emergency response planning. They add critical local knowledge and expertise, as well as providing operational and analytical support.



bullet point Tracking teams: Austin, Philadelphia and London

A team of travel industry experts, online service managers, developers and tracking specialists provides client integration support and development of the tracking service.



bullet point Our expanded global reach

Our capabilities are reinforced and supported by the global network of International SOS’ and Control Risks’ seventy-eight worldwide offices and 350 remote sites. This includes the embedded security and medical resources at International SOS’ twenty-six assistance centres and four regional aviation units that can support small to large-scale security evacuations, and Control Risks’ security consultants on the ground in over 150 countries at any given time.



bullet point Our capabilities are reinforced and supported by our global network

Together, International SOS’ and Control Risks’ seventy-eight worldwide offices and 350 remote sites. This includes the embedded security and medical resources at International SOS’ twenty-six assistance centres and four regional aviation units that can support small to large-scale security evacuations, and Control Risks’ security consultants on the ground in over 150 countries at any given time.



Our security information, analysis and support


Our 24/7 Global Information Centre and regionally based analysis teams ensure timely reporting on security threats and travel disruption anywhere in the world. Our experts provide updates with advice, recommendations and analysis - both online and by email - to help you and your employees assess the risks associated with particular destinations. We monitor and analyse shifting political and social situations, as well as natural disasters, to provide:

  • proprietary country and city risk ratings;
  • security information for 220 countries and territories;
  • security guides for more than 330 cities;
  • daily updates on incidents and developments, including evacuation advisories;
  • security advice for travellers; and
  • weekly regional security forecasts.

Our security operations capabilities include the 24/7 Global Security Centre and dedicated Regional Security Centres. Whether there is a requirement for pre-travel advice, activating local security support or the provision of emergency assistance, this specialist team is available 365 days a year.



Our technology


Combining the best technologies of International SOS and Control Risks allows us to provide ongoing situation updates, online advice and real-time tracking tools for an unparalleled level of global security assistance.

Our tracking system consolidates travel data from multiple sources into one place to give you a global view of where your travellers are and their scheduled trips, as well as a way to communicate with them by phone, email or SMS. With features that assist you to communicate your corporate travel policy, this is an essential risk management tool.

We continue to update and expand our global network of 8,000 security and aviation providers housed in our proprietary database to help you wherever you are. A sophisticated global case management system ensures that a request for support is expertly handled from the first call through to its completion.